This agreement is made between Rock-A-Bye Baby Equipment Hire and the Hirer. These terms and conditions apply to the hireage of Equipment the Hirer has agreed to hire from Rock-A-Bye Baby Equipment Hire. In using our website for this or for any other purpose the Hirer agrees to be wholly bound by these terms and conditions.
In these terms and conditions, the expressions:
We agree to hire the equipment to you for the Hire Term for a stated fee and charges and you agree to return the Goods to us by the end of the Hire Term. All Goods are hired clean and must be returned in the same condition. We reserve the right to charge a bond on all equipment hired and refund of any bond is dependent on return of the hired equipment in as good and clean a condition as when first received by you. Some items are hired with accessories and these accessories must be returned in good condition with the goods.
You are entitled to use the goods for the Hire Term and for any mutual agreed extension of the Hire Term negotiated with Rock-A-Bye Baby Equipment Hire prior to the end of the Hire Term if the goods are available for the extended period; If not available then you agree to return the goods as per the original hire period.
You authorise us to complete any documents necessary to enable us to make any payments through the credit card system that you nominate for payment. A bond is applicable on all items hired from Rock-A-Bye Baby Equipment Hire. You agree and authorise that the full bond will be debited from your nominated credit card or other means of bond security at this time. We do not give any warranty in respect of the condition of the hired equipment, or it’s suitability for any particular purpose. It is the hirers responsibility to ensure that any equipment hired is appropriate for its intended use.
Items returned early are not eligible for a refund for unused time.
Upon booking a 50% deposit is payable. Cancellation of your order can be made at any time but we reserve the right to charge a $50 administration fee on all cancellations.
It is your responsibility to check all of the ordered equipment on delivery or collection and you must notify Rock-A-Bye Baby Equipment Hire of any faults or missing items within 2 hours of receiving the equipment for hire.
We will endeavour to deliver items within 2 hours of the agreed delivery or collection time to the location you select, by courier or our own delivery service. Any period or date for delivery of the equipment stated by us is an estimate only and not a contractual commitment.We accept no responsibility for late or delayed delivery.
If delivery or collection of the hire equipment is frustrated (for example, if the you or your agent are not at the delivery point when agreed, or if the you or your agent are not ready to take delivery at the time advised to the us, or if we cannot gain access to the delivery point), then we reserve the right to charge a $30 redelivery or recollection fee.
Rock-A-Bye Baby Equipment Hire does not accept responsibility for any injury to person or persons or damage to property belonging to you or to anyone else, which arises from the use of any equipment hereby hired, however any such injury may arise or be caused.
The personal particulars you have provided with your order are declared by you to be correct in every aspect and are not misleading in any way including, without limitation, by omission.
a) You will keep the Goods you intend to hire in good condition and only use them in accordance with the manufacturer’s recommendations. Report any damage to, or loss of, the Goods to Rock-A-Bye Baby Equipment Hire immediately and return the items if damage is such that the equipment is no longer safe to use.
b) You will pay for hireage until return of the goods hired.
c) You will be liable for any breach of this agreement committed by you, your servants or agents.
d) You will indemnify us for any loss (including legal costs) in relation to any breach of this agreement by yourself;
e) You will in the event that the Goods are involved in any motor vehicle collision or like accident, immediately discontinue the use of the good, notify us and arrange for the return of the Goods to us.
f) You will notify us of any change of address of the hirer at least 48 hours before any such change.
g) You will use the goods personally and not allow any non contracting party to use them.
h) You will maintain the hire items in good condition and if hire items are returned soiled, sandy or stained you will be charged a $25 cleaning fee. A valid current credit card number will be required as security for return of the hire items. If the hire item is not returned or returned damaged in which case the full retail value/rrp list price of a brand new replacement item will be charged to the credit card provided.
i) It is the responsibility of the hirer to arrange to have the hired items returned to us at the end of the hire term. NO reminders are sent. Items not returned on time will automatically be rehired to you at $25 per item per week except for breastpump hires which will incur a $130 monthly fee and you agree this fee will be automatically charged to your nominated credit card. Please ensure you contact us prior to your hire expiring to arrange its return on time.
j) Insurance of the equipment is the responsibility of the hirer – we do not effect any insurance whatsoever on the goods. The risk in the goods and all insurance responsibility for theft, damage or otherwise will pass to you immediately on the goods being delivered to you or taken by you from our premises.
k) You will advise Rock-A-Bye Baby Equipment Hire as soon as practicable if any of the hired equipment has been involved in any collision and you will be responsible for the full replacement cost of said item.
You must take your own precautions when using the Goods and ensure that your use of the Goods is in accordance with the manufacturer’s recommendations. You agree that before you begin the use of the Goods you will familiarize yourself with the manufacturer’s recommendations and comply strictly with them.
If we have assisted you in the fitting or installation of the Goods or any of them, you will not tamper with the Goods or change the method of installation without first obtaining assistance from a person who is qualified in the safe handling, installation and maintenance of the Goods.
If during the course of the term of your hire your hire item becomes faulty, stops working properly or is damaged you will contact Rock-A-Bye Baby Equipment Hire who can arrange for the hire item to be inspected and where necessary replace the faulty product. If we attend your premises for a fault with a hire product and there is found to be no fault you will be charged a $35 call out fee.
You shall indemnify and keep indemnified and save harmless us and our servants and agents from all damages, suits, actions, claims and demands of every description whatsoever and howsoever arising either directly or indirectly from use, maintenance, transport, operation of the goods or otherwise and whether resulting from the negligence of Rock-A-Bye Baby Equipment Hire, it’s servants or agents or otherwise.
b) Exclusion of liability.
We shall not be liable to you or your servants or agents for any damages, suits, actions, claims and demands of every description whatsoever and howsoever arising either directly or indirectly from representations warranties terms and conditions express or implied (except in so far as statutory conditions and warranties cannot be excluded under part V Division 2A of the Trade Practices Act (1974) or relevant state legislation) use, maintenance, transport, operation of the goods or otherwise and whether resulting from the negligence of Rock-A-Bye Baby Equipment Hire, it’s servants or agents or otherwise,
c) Operation of clauses.
Clause A & B hereof to the extent they are inconsistent with other clauses, terms or conditions of this agreement are to override such clauses and be of paramount force.
We reserve the right to amend these terms and conditions from time to time. Amendments will be effective immediately upon notification on this website. Your continued use of the website will represent an agreement by you to be bound by the terms and conditions as amended.
All personal information collected by Rock-A-Bye Baby Equipment Hire is protected by the Privacy Act 1988 (Commonwealth of Australia). Any and all information collected at this website – including application form content and email addresses – will be kept strictly confidential and will not be sold, re-used, rented, loaned or otherwise disclosed to a third party, except where prior written permission is obtained from the individual who supplied the information and to whom the information refers. No attempt will be made to identify users of their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect the service provider’s logs.
Any personal information provided to Rock-A-Bye Baby Equipment Hire by site users will be treated with the utmost care, and will not knowingly be used in ways not explicitly consented to by the user who supplied the information and to whom the information refers.
Whilst every precaution has been taken in the preparation of this document the publisher assumes no responsibility for errors and omissions. Neither is any liability assumed for damage resulting from the use of the information contained within this document.
Orders that are not required to be installed by our qualified staff (ie. TENS machines) are shipped within 24 hours of receiving your payment via the customer’s nominated carrier (Australia Post or Couriers Please). Tracking information for your item will be provided to you via email.
Orders that are required to be installed by our qualified staff (ie. baby capsules) will have their delivery dates and times confirmed via email on a date and time that suits you best.